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Request for Customer Support
We can provide assistance for most of your data recovery issues.
For the quickest response time from our Technical Support Team, please prepare the following:
- A Hardware Info File - a diagnostic file containing relevant information about all the local storage devices on the computer.
- An Application Log File - a listing of actions taken by the application, including messages, notifications and other service information
- A description of your circumstances and the sequence of actions just before you lost your data; also provide a description of actions you took to recover lost data
You can visit our web site for:
- Up-to-date help pages
- Information about our Customer Support program
- New application updates
See Also
Hardware Info File | Application Log File | Recovery Tips and Tricks | Frequently Asked Questions
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